Häufig gestellte Fragen (FAQ)

Frequently Asked Questions (FAQ)

What is LED light therapy?

LED light therapy is a non-invasive skincare technology that uses different wavelengths of light to help improve the appearance of the skin. Different colors target different concerns, including acne, fine lines, dark spots, and overall skin health.


How does the Brillence Skin LED Face Mask work?

Our LED Face Mask uses multiple light wavelengths that penetrate the skin at different depths. Each color is designed to target specific skincare concerns and support a healthier-looking complexion.


What do the different LED colors do?

🔴 Red Light: Helps improve skin elasticity and reduce the appearance of fine lines.

🔵 Blue Light: Helps target acne-causing bacteria and reduce breakouts.

🟢 Green Light: Helps improve the appearance of uneven skin tone and dark spots.

🟣 Purple Light: Combines the benefits of red and blue light for skin recovery.

🟡 Yellow Light: Helps brighten and revitalize tired-looking skin.

🔷 Cyan Light: Helps balance oily skin and support skin renewal.

⚪ White Light: Combines multiple wavelengths for overall skin rejuvenation.


How often should I use the mask?

For best results, we recommend using the mask 3–5 times per week for 10–20 minutes per session.

Consistency is key to achieving visible results.


When will I see results?

Results vary depending on your skin type and concerns. Many users notice improvements in their skin’s appearance within a few weeks of regular use.


Is the LED Face Mask safe?

Yes. Our LED Face Mask is designed for safe at-home use. Please follow the instructions provided and avoid looking directly into the LED lights.


Can I use the mask every day?

Yes, many users safely use LED therapy daily. However, we recommend following the usage guidelines provided with the product.


Is the mask suitable for all skin types?

Yes. The LED Face Mask is generally suitable for all skin types, including oily, dry, combination, and sensitive skin.


Do I need to wear skincare products while using the mask?

For best results, use the mask on clean skin. You may apply your favorite skincare products after your session unless otherwise directed by your skincare professional.


How long does shipping take?

Processing typically takes 1–3 business days.

Estimated delivery times:

  • United States: 5–10 business days
  • United Kingdom: 5–10 business days
  • Europe: 5–12 business days
  • Other countries: 7–15 business days

Delivery times may vary depending on location and customs procedures.


Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number via email.


What is your return policy?

We want you to be satisfied with your purchase. If you experience any issues with your order, please contact our support team and we will do our best to assist you.


How can I contact Brillence Skin?

For any questions or assistance, please contact us at:

📧 emmbusiness10@gmail.com

We aim to respond within 24–48 business hours.